Here’s a summary of my professional career

 

Harrow Council

NHS Integration Programme Manager

June 2018 to January 2020

As the dedicated officer for integration between social care and the local NHS, I was involved in the development of the Integrated Care Partnership with Harrow CCG and NHS provider trusts. I managed three  projects.

The main one was to deliver a co-located all-age disability service of 110 social care, education and NHS staff in newly refurbished premises on time and to budget. This included an integrated Community Learning Disability Team, bringing together social care and NHS staff under a single operational management structure. I oversaw a £650,000 refurbishment and relocation exercise. Annual combined service and care costs for LD are £29.5million and the case was made to the Health & Wellbeing Board that the integration could lead to £500k cost avoidance per annum through a more flexible, holistic joint response, especially when people with LD are approaching crisis. I reported to a tri-partite Project Board of senior Council, CCG and NHS Provider Trust executives. I personally designed culture change management workshops for frontline staff with associates.

See LGA case study here.

 

Oxford City Council

Member of Advisory Group on Citizens Assembly

Voluntary role part-time from May to Oct 2019

As a local democracy activist and convenor of the Oxford Citizens Assembly Network, I was invited onto the Advisory Group set up by Oxford City Council for the running of the ground-breaking Citizens Assembly on Climate Change. 

 

NHS England

Digital Systems Programme Manager

for Personalised Care

National role part-time from May 2017 to Nov 2018

Establishing digital infrastructure across England for a range of personalised care initiatives across the NHS and social care including public digital engagement in care & support planning, e-marketplaces for use of personal budgets and social prescribing

 

Independent consultancy since 2011

Has included:

Integrated Service Delivery Programme Manager

Joint project for a London Council and NHS Clinical Commissioning Group to assess feasibility of integrated service delivery for brokerage, learning disabiliity and mental health services

 

Digital Personalisation Manager for Harrow  

Reviewed a high profile development partnership with IBM and managed termination of the complex contract avoiding major costs. 

Set up S75 agreement at Health & Wellbeing Exec Board for a London Council to manage PHBs on behalf of the CCG 

 

NHS England Personalisation IT Challenge

led on the evaluation of 24 IT solutions to support the scaling up of Personal Health Budgets (PHBs) across England

 

LGA / ADASS Programme Manager for “Engaging Citizens Online”

produced ten briefings for the Local Government Assocation (LGA) and

Association of Directors of Adult Social Services (ADASS); organised & presented at regional workshops

 

National informatics lead for implementation of the Care Act

on behalf of ADASS, LGA and DH – engaged with IT suppliers and councils advising on system requirements to implement the Care Act 2015; carried out risk assessment for the Treasury’s Major Projects Authority

 

Strategic review of adult and children’s social care systems

for a large county council

 

Event director national conferences

for ADASS Informatics with ministerial attendance in 2014 and 2016; founder of #CareAppsShowcase

 

Author of reports for ADASS 

on “System implications of the Dilnot proposals for the long-term funding of adult social care”, “Use of NHS numbers in social care”, “Transfer of electronic records between social services departments”

 

Dementia service for Oxford NHS FT & Neighbourhood Watch

 developed volunteer-based service offer and IT infrastructure from original idea to operational readiness

 

      “Tripadvisor for care” for SCIE 

designed and managed delivery of  Find Me Good Care website for the Social Care Institute for Excellence

 

Pro bono elected member of techUK H&SC Council

From 2011 to 2017 – techUK is the trade association representing the UK’s technology industry and engaging with government. The Health & Social Care programme has over 250 member companies and is run by the elected council.

 

Author of book on leadership in social care

“Making a Difference in Adult Social Care – release your leadership ambitions” – a handbook for anyone wanting to make a career in English adult social care and move into any one of a variety of leadership roles.

 

Business Development Manager for large commercial software & services company

From 2004 - 2011

 

Programme Director for DH’s Common Assessment Framework

Director for £3million programme funded by Department of Health through three local authorities

 

Supporting People Programme Director

Developed the leading national system and managed simultaneous implementation across 43 local authority sites

 

Software Development Manager / Services Manager

Part of management team that doubled size and turnover of company to 110 staff and £12million

 

Project manager for international consultancy firm

 

Founder of community welfare rights organisation